Feed Quality Assurance Program

*Feed courses are temporarily unavailable.* Contact sgonzalez@ngfa.org with questions.

Since 1994, the NGFA Feed Quality Assurance Program has served as a model and a resource for implementing and improving feed quality assurance practices at hundreds of feed mills.

Now, the NGFA is offering the contents of this comprehensive, first-of-its-kind program in a new web-based distance learning format. The six-course program is designed for use by feed mill managers in training existing and new mill operators, as well as other personnel (such as administrative and sales staff), on feed safety regulatory requirements and feed quality assurance practices.

Course Features

The six courses – each approximately 45 minutes long – can be tailored to specific needs and taken independently or as the full program. In addition, the courses:

  • Are delivered completely online in a self-paced format to fit your time schedule.
  • Open for enrollment at all times.
  • Contain an electronic Resource Section with reference materials that are available for download.
  • Include a learning-assessment tool to evaluate knowledge gained.

Notebook and Videos

NGFA has prepared several education/training tools to assist grain and feed companies navigate the changing regulatory landscape and meet customer needs. Key elements of the Model Feed Quality Assurance program also have been incorporated into a set of four videos that may be used as an on-going training tool for employees.


Cost: Each course is $50 for members, and $100 for non-members. They may be purchased separately or as a set on Digital Chalk. Course summaries are below:

Current Good Manufacturing Practices

This course provides information on FDA’s regulatory requirements associated with manufacturing and distributing medicated feeds, including details about types and categories of animal drugs and practices to be followed by FDA- licensed and non-licensed medicated feed mills.

  • What current good manufacturing practices (CGMPs) are and how they apply to the manufacture and distribution of medicated feed
  • Types and categories of animal drugs
  • Requirements that apply to FDA licensed and non-FDA licensed facilities

Purchasing and Receiving of Grains and Feed Ingredients

This course discusses the regulatory requirements related to purchasing and receiving operations at feed mills, as well as model quality assurance procedures for purchasing, ingredient sampling, in-plant testing, sample retention, ingredient storage and related topics.

  • How the quality of grains and feed ingredients establish the quality of finished feed products
  • Suggested quality assurance practices for purchasing and receiving grains and feed ingredients
  • Regulatory requirements for purchasing and receiving grains and feed ingredients

Feed Manufacturing and Process Control

This segment provides model quality assurance practices for core feed manufacturing operations, including performing particle size analysis, weighing and scaling of ingredients, establishing allowable weight variations, proper mix times, and others. It also addresses regulatory requirements pertaining to control and use of animal drugs, equipment clean-out, lot tracking and record keeping.

  • Grinding, batching, mixing and bagging processes used during the manufacture of feed
  • Suggested quality assurance practices to use during feed manufacturing
  • Regulatory requirements associated with feed manufacturing


This course offers an in-depth discussion on pelleting system equipment selection and operation, and the factors that affect pellet quality. It also discusses regulatory considerations associated with pelleting, such as equipment clean-out procedures, use of scales and metering devices, and production records.

  • Benefits of pelleted feed
  • Factors to consider during pellet system equipment selection, maintenance and operation
  • Suggested quality assurance practices for pelleting operations
  • Regulatory requirements for pelleting operations

Finished Feed Control and Product Investigations/Recalls

This segment provides information on finished feed labeling requirements, sampling and inspection procedures, and feed delivery practices. It also addresses steps to consider for handling customer complaints, product investigations and product recalls.

  • Suggested quality assurance practices for finished feed sampling, inspection, labeling, shipment and delivery
  • Suggested quality assurance practices for feed product investigations and recalls
  • Regulatory requirements for finished feed labeling, shipment and delivery


This segment discusses the background of HACCP and its seven principles. It also provides a detailed overview of the steps involved in implementing a HACCP plan in a feed mill.

  • Hazard Analysis and Critical Control Point (HACCP) and how it may be applied to feed manufacturing
  • The seven principles of HACCP
  • How to implement HACCP principles within a feed facility

Purchasing Courses

  • Creating an account: Create an account on DigitalChalk (the online service provider). This will be a separate account from the ngfa.org site.
  • Selecting courses: Once you have logged into the site, click on “Catalog” and select “Courses.” From there, add the courses to your cart, and proceed to checkout. (Note, you will not see the member discount until you get to check out.)
  • Paying for courses: All courses are purchased online with a credit card, and are immediately available for use.
  • Course availability: Once a course is started, you will have access to the course for 30-days.
  • Member discount: Member-company URLs have been added to DigitalChalk so that your discount automatically applies. When you check out, you should see: “Discount: Member-Company Discount -50.00%” in your cart. If you do not see the discount, contact Dave Fairfield at 202-289-0873.
  • Additional assistance: If you need any assistance, contact Dave Fairfield at 202-289-0873.
  • Non-member access: Courses are available to non-members, but will be charged the full price. Simply create an account on the DigitalChalk and select the courses you want. If you would like more information on becoming a member, check out the membership page or contact Todd Kemp.
Rebecca Grubbs
Director of Meetings & Marketing